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Your Feedback Matters
Questions marked with a
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1.
Client Details
First Name
Last Name
Phone Number
2.
Child's Full Name
3.
Select Therapist Name
-- Select --
SAMAH ALANSARI
AIDA AHMAD
ZAINA ALHAWASH
MAIS ALKHATIB
HIBA YOUSIF
4.
How would you rate the expertise of our therapist?
Highly knowledgeable
Moderately knowledgeable
Sufficiently knowledgeable
Insufficiently knowledgeable
5.
How would you rate our therapist's responsiveness to issues and concerns?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
6.
How satisfied are you with the counseling services provided?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
7.
How satisfied are you with the overall
value
provided by our counseling services?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
8.
How likely are you to recommend our counseling services to others?
Very Unlikely
Unlikely
Moderate
Likely
Very Likely
9.
Which factors influenced your decision to choose our counseling services? (Select all that apply)
Positive Reviews
Recommendation / Referral by Others
Center's Reputation
Price Competitiveness
Previous Positive Experience
Other
10.
Which attributes of our counseling services do you consider the strongest? (Select all that apply)
Expertise of Our Therapists
Service Quality and Follow Up
Timeliness of Counseling Sessions
Other
11.
Which areas of counseling services do you think need improvement? (Select all that Apply)
Follow Up & Feedback
Expertise of Our Therapists
Timeliness of Counseling Sessions
Flexibility & Customization
Other
12.
How would you rate our receptionist on the following attributes ?
Below Average
Average
Above Average
Meet & Greet
Below Average
Average
Above Average
Availability on Reception
Below Average
Average
Above Average
Inquiry Responsiveness
Below Average
Average
Above Average
Post Service Follow-Up
Below Average
Average
Above Average
Understanding Client Needs
Below Average
Average
Above Average
13.
How satisfied are you with the accessibility of the office building?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
14.
How satisfied are you with the overall office layout?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
15.
How satisfied are you with the cleanliness of the office facilities?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
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